Any capitalized terms not specifically defined in this document shall have the same meaning under the Terms and Use.
II. User Consent
H2H is a website that allows you to register, buy a service, enter contests or promotions, and communicate with us on our websites or applications. You agree to allow us to collect, use, and share your personal data as described in this policy. We may ask for your explicit consent to access our services in certain cases, especially if you live in a country that has data protection regulations.
Personal Information, also known as PII, is information that can be used to identify a person (directly or indirectly), such as their name, address, email address and mobile number. Anonymous information that is directly or indirectly linked to personal information is also considered personal information.
When you use the H2H, we may ask you for the following information. Without this information, we may not be in a position to provide all requested services.
* First and last names
* Email ID
* Primary phone number
* City & State
V. Information that we automatically collect
We may collect information about your use of our service, including your interactions with us, our advertising, and information about your computer or any other device that you use to access our service. Information includes:
* All interactions with customer support, email and messaging platforms.
* Geo-location information like IP addresses,
VI. Information collected through third parties
Services of third parties
You can link, connect or log in through H2H account to a third-party service (i.e. Google, Facebook, and Twitter may send us information like your registration and profile information.
Only if we have a lawful basis to collect or process personal data, will we do so. We would only process personal data if we have a lawful basis. This includes your explicit consent to process your personal information, or processing for your “legitimate interest” where it is necessary for us to provide customer support or process your data in order for you receive premium services (e.g. Our payment gateway service providers will process your personal information.
To provide, analyse and administer, improve, personalize and personalize our service, marketing efforts and market efforts, as well as to process your registration, orders, payments and communicate with you about the above-mentioned points. We use your information, for example, to:
* Prevent, detect, and investigate illegal or prohibited activities, including fraud. We also enforce our terms (such determining eligibility for a free trial).
* Communicate with you about our service (for instance, by email, push notifications, text messaging and online messaging channels) so we can send you information about H2H, details on new features and content on the H2H,, special offers, consumer surveys and assist with operational requests like password reset requests.
* Notify you of any changes to the terms and conditions.
* Allows you to take part in interactive features provided by our Services.
* We will comply with our obligations and enforce all rights arising out of any contracts between you and us. This includes billing, chargeback, collection, and enforcement.
Your information may be used to contact you regarding third-party and our own services that might be of interest to. If you don’t want us to use information about you in this manner, please give explicit consent when we collect it and/or change your preferences in your account profile regarding your choices/preferences.
Except in the following situations, we do not share personal information with companies, organizations, or individuals other than H2H.
When you give your consent, we will share or disclose personal information other than H2H. We may, for example, send you marketing newsletters, promotions, and offers via E-mail.
If required by a court order, government, or quasi-government agency, to disclose your Personal Information, we will provide the information that is legally required. If we believe it is reasonable to disclose Your Personal Information to comply with subpoenas or court orders, we may also do so.
We and our affiliates might share your personal data with other business entities in the event H2H merges with or acquires another company.
IX. Your Controls and Choices
You have the right to make certain choices and control over how we collect, use, and share your personal data. Your choices and controls may include:
Managing Your Information
Your account settings allow you to access and modify some of your personal data. You can modify your account settings to remove permission to an app or connect your H2H account with a third party application like Facebook, Google, Twitter. Your personal information must be kept current. To ensure that your personal information is accurate, the H2H will periodically remind you via email.
Rectification of Inaccurate and Incomplete Information
We can correct incorrect or incomplete information about you by sending an email to you
Data retention and erasure
Your personal information is kept for as long as it is necessary to perform the contract between us and you. We also need to comply with our legal obligations. You can ask us to delete your personal data and close your H2H account if you do not want us to continue using it. If you request the erasure or suppression of your personal data;
* We may keep some of your personal data as necessary to protect our legitimate business interests. This includes fraud detection, prevention, and safety enhancement. We may keep certain information about an account that we have closed for safety or fraud reasons.
* We may keep and use your personal data to meet our legal obligations. We may retain some information about you for tax reporting, auditing, and legal purposes.
* We keep copies of your personal data to protect against accidental or malicious loss and/or destruction. Therefore, we may keep residual copies for a short time.
Withdrawing Consent, Restriction on Processing
You can withdraw your consent at any point during your tenure with us. To do this, send us an email. We will review your request and might ask you for verification. After verification, we will withhold consent to which you have given us and cease any further processing of personal data.
Opposition to Processing
You have the right to ask us to stop processing your personal data for direct marketing purposes if your personal information has been processed. To do this, send us an email.
If you have any complaint or grievance, you can write to our data protection officers. You can complain about data processing activities by H2H to the relevant data protection authorities.
We may not offer certain products or services to you if we do not have your permission to collect personal data. Some services may not be capable of taking into account your preferences and interests. We will inform you at the time of collection if personal information is required so that you can make an informed choice about whether or not to participate. Contact our customer service team if you have any questions regarding the personal information we hold about you, or about your rights to that information.
X. Privacy of children
H2H was not intended for or directed to persons under 16 years old. H2H will not allow anyone under 16 to register for the services or provide any personal identifying information. H2H will notify parents if it becomes aware that personally identifiable information belonging to persons under 16 years old has been collected via H2H.
We believe it is the responsibility of parents and guardians to ensure that their children use our services responsibly. It is our policy to not collect or process personal information from anyone under 16 years old. We also do not offer any promotional material to those in this age group. H2H doesn’t seek, intends to seek or receive personal information from children. If a parent or guardian believes that a minor provided H2H personal information, they should contact our customer service team to request that the H2H be deleted.
XI. Global data transfer, storage and processing
Our company operates globally. We may transfer personal information to affiliate companies or third parties at locations around the globe for the purposes set out in this privacy statement. We will protect your privacy wherever personal data is stored, transferred, or processed by us. We use standard contractual clauses that have been approved by the European Commission to protect personal information from being used or disclosed from the European Union.
XII. Security and compliance
We constantly update and implement administrative, technical and physical security measures to protect your information from unauthorized access, loss and destruction. We use firewalls, data encryption, and information access control to protect your information. Contact our customer service team if you suspect that your account credentials may have been stolen, altered, lost, or compromised.
XIV. Contact information
II. II. Data Controller
We are available to answer any questions or concerns regarding the collection, processing, and transfer of personal data/information, as well as this policy.